Customer reactivation on WhatsApp for your busiest season
Your first December orders are already saved in your phone. I bring last season's buyers back with personal messages in your voice, then make sure nobody who replies waits.
See it working on your business
I'll build a 60-second demo using your own products and prices, so you can see exactly what your customers would get.
Ask for my demoWhat a customer reactivation does
Customer reactivation means going back to people who already bought from you, or asked and never bought, with a reason to order again. It is the cheapest sale you can make: they already know you, trust you and have your number saved.
The December Cash Sprint does it in two parts. First, a 14-day reactivation sprint to your past customers, sent safely from your own number. Then a reply desk that answers every reply and every new festive enquiry in under 2 minutes until 31 December.
Why last year's customers haven't ordered yet
Nobody has asked them. Most businesses spend on ads to find new buyers in December while hundreds of past customers sit in WhatsApp, unmessaged. A personal note from you, before your competitors post their festive flyers, gets the early orders and the best delivery slots.
The timing is real. In Nigeria, searches for “christmas hampers” went from about 140 a month in September 2025 to 1,600 in November and 3,600 in December (Google Ads data via DataForSEO). Lagos Detty December consumer spending reached ₦396.54bn in 2025, according to the MO Africa report cited by BusinessDay. The people who ordered from you last year are deciding again right now.
Sound familiar?
- Hundreds of past customers in your WhatsApp, and no time to message them one by one.
- December orders all land in the last two weeks, so you're overbooked and turning people away.
- Broadcast lists feel spammy, and you're scared of getting your number banned.
- Replies to your festive posts pile up while you're busy producing and delivering.
- You don't know which customers spent the most last year.
How it works
- We pull your past customers together.From your WhatsApp chats and labels, Instagram DMs, order notebook or sheet. Only people who bought from you or asked you before. Never bought lists.
- We sort them into groups.Last-December buyers, repeat buyers, corporate or bulk buyers, and people who asked a price but didn't buy.
- I write 3 messages per group, in your voice.Personal, short, with this season's products and your order cut-off date. You approve every message before it goes.
- Messages go out safely.Small batches of 30 to 50 a day from your own number, each one starting a conversation, each with an easy opt-out.
- The reply desk catches every response.Until 31 December it answers replies and new enquiries in under 2 minutes, takes order details, and alerts you to ready buyers. You get a 7am sales summary daily.
What's included
- Past-customer list built from your chats, labels, DMs or records
- Segmentation into 4 groups, with your highest spenders flagged
- 3 personal messages per group, in your voice, approved by you
- Safe sending: small daily batches, opt-out on every message, pause if blocks rise
- Reply desk on WhatsApp (and Instagram if needed) until 31 December
- Order intake: product, quantity, date, delivery address, payment
- Hot-buyer alerts and a 7am daily sales summary
- Order and revenue tracking for the sprint, so you see what it brought back
- 30 days of care included
Who it's built for
See exactly what it answers for your kind of business.
Hamper and gift businesses
Bring back last December's hamper and corporate gift buyers with personal WhatsApp messages, then answer every festive enquiry in minutes. For hamper businesses.
See how it works for youCake and small chops vendors
Remind past customers before birthdays and December parties, take cake and small chops orders on WhatsApp, and keep your calendar from double-booking.
See how it works for youShort-let apartments
Bring back past short-let guests before December and answer every booking enquiry in minutes, with rates, caution fees and ID checks handled for you.
See how it works for youEvent decor and rental businesses
Reach last year's wedding, birthday and office-party clients before December dates fill, collect quote details on WhatsApp and follow up every open quote.
See how it works for youRestaurants and lounges
Bring back past guests and office-party organisers for December, and take table bookings, party packages and deposits on WhatsApp in minutes.
See how it works for youA good fit if…
- You've traded for 18 months or more and had at least one busy December
- You have 300 or more past customers or enquirers with phone numbers
- Your average order or booking is ₦25,000 or more
- You sell something people buy again: gifts, cakes, stays, events, food, fashion
Not a fit if…
- You have fewer than 200 past contacts. The sprint won't bring back enough to cover the fee
- You want to message bought or scraped lists. I won't do it
- December is a quiet month for your business
Price, terms and guarantee
| Package | This week (founding) | Standard price | To start (70%) |
|---|---|---|---|
| December Cash Sprint | ₦550,000 | ₦850,000 | ₦385,000 (founding) |
Founding prices end Sunday 18 October 2026, 11:59pm WAT. Prices go up every week until standard prices apply from Sunday 1 November. Standard prices apply from Sunday 1 November. 70% starts the build; 30% is paid when it's live. Care plan: ₦100,000 a month after 30 days, optional. Platform running costs (WhatsApp message fees, usage) are paid by you directly to the platforms; I estimate them on our call.
How the price goes up
The guarantee
Go-live: live within 7 working days of receiving your customer list and account access, or you don't pay the balance.
Results: if the sprint doesn't bring tracked orders worth at least the full fee within 21 days, I run a second sprint with a new group and angle, free.
600 past customers, 4% reorder during the sprint, ₦45,000 average order: 24 orders, about ₦1,080,000. That's more than the fee, even at the standard price, before the reply desk catches a single new enquiry.
Your numbers will differ. On our call we use yours.
Questions about the customer reactivation
Won't messaging old customers annoy them?
Not when it's personal and useful. Each message mentions what they bought, offers something relevant, and includes an easy way to stop. We send in small batches and pause if anyone complains. People who bought from you usually welcome a heads-up before the rush.
Is this the same as a bulk WhatsApp broadcast?
No. Bulk tools blast the same message to everyone and get numbers banned. This sends personal messages, in small daily batches, only to people who already dealt with you, with an opt-out on every one.
My customers are in my phone, not a spreadsheet. Is that a problem?
No. We pull them from your WhatsApp chats and labels, Instagram DMs and any order records together during the first two days.
What happens after the sprint?
The reply desk keeps answering every enquiry until 31 December. You keep the customer list and groups for next season, and you can keep the desk running on the optional care plan.
What does it cost to run?
Sending from your own WhatsApp app costs nothing extra. If we use the official platform for volume, Meta charges per message, and you pay them directly. I estimate it on the call.
Can it handle corporate orders with many delivery addresses?
Yes. It collects quantities, budgets per item, branding notes and a delivery list in a simple template, then hands the order to you to confirm.
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See details
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See if the December Cash Sprint fits your business
Two minutes, seven questions, an honest answer. Or message me and I'll build a demo on your own products.